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FAQ

 

Awards

Shipping 

Returns & Exchanges

Payments / Gift Cards 

Accounts 

Contact Us

If you cannot find your answer above please do not hesitate to fill out the following form. 

Reach Out

 STANDARD US DELIVERY – $5.95

  • Estimated delivery 3-5 WORKING DAYS

  • FREE STANDARD US DELIVERY available for orders above $75.99


EXPRESS DELIVERY – $20

  • Estimated delivery  2 WORKING DAYS
  • ORDER BEFORE 12PM EST for your order to be shipped same day

World Wide Shipping – $29.99

*The courier we use is DEPENDENT ON SHIPPING ADDRESS of the order*

Orders placed after the cut off time on a Friday and over the weekend will shipped out on Monday.

Please note that gift cards do not count towards the free shipping threshold.

In the unlikely event that you do not receive your order after the stated delivery timeframe, or your order is damaged when it arrives, please contact us as soon as you are aware and no longer than 7 days from the delivery date stated on your tracking.

Points / Rewards

How to earn RKKR Points

-Confirm your registration
You will receive 100 points for verifying your email on your profile page.
-Buy and Save
You will earn 1 point for every US dollar spent on your purchase, excluding shipping costs.
Points will be credited to your account once you confirm delivery of your order.
 
Review our products
Points can be earned by posting reviews on your purchased items. After meeting the minimum text requirement, you will receive 5 points. If your review includes a photograph, you will receive 10 points. Please do not post photographs of yourself if you are under the age of 18. If your review includes size information, you will receive an additional 2 points.
Post a commentPost a comment with picturesPost a comment with size information
510+2

Returns and Exchanges 

14 Day Satisfaction Guarantee on all apparel and accessories

We stand by our products and will gladly refund or exchange within 14 days of order. Order must be provided via package with a note including request.  Customer is responsible to pay for shipping and handling if not a production error. 

The address to send your items is :

RKKR  Exchange/Return
40991 Horseshoe Road
Punta Gorda, FL 33982


What to include in your package:

  • Return Shipping Information
  • Include a note with Order Number and what you are wanting exchanged or returned.
  • Please write CLEARLY and LEGIBLY

 

For Questions or Business Inquiries

RKKR Athleisure 
40991 Horseshoe Road
Punta Gorda, FL 33982
[email protected]
863-576-5109

Payment Options:

-Credit Card 

Pay with credit card through Stripe. 

-Klarna

  • Pay now.
  • Pay in 4. Interest-free.
  • Pay over time with flexible financing.

Learn more about your payment options

-Google Pay 

Google Pay is a digital wallet platform and online payment system developed by Google to power in-app, online, and in-person contactless purchases on mobile devices, enabling users to make payments with Android phones, tablets, or watches.

 

 
 
 

 

MY RKKR ACCOUNT

GETTING AN ERROR MESSAGE TRYING TO LOG INTO YOUR ACCOUNT?  Please check the following:

  • Check you’re using the same email address you used to sign up

  • Have you forgotten your password? Follow this link to reset your password 

     If all else fails, get in touch with support and we’ll look into it a little further for you!

CAN YOU DELETE MY GYMSHARK ACCOUNT?

We’ll be sad to see you go, but please get in touch via our contact form by hitting one of the options below and a member of the team will advise of the next steps to take.

MORE QUESTIONS?

Please contact our support team here.